Effective Date: July 21, 2025
At theprintprint.com, we take pride in delivering high-quality digital marketing services tailored to each client’s needs. Please review our refund policy carefully before making any purchase.
1. Digital Services Are Non-Returnable
Since we offer digital marketing services (such as SEO, content creation, paid advertising, social media management, etc.), they are non-tangible and cannot be returned once delivered or accessed. All purchases are final.
2. Refund Eligibility
Refunds may only be considered under the following conditions:
- The service was not delivered as per the agreed scope
- A cancellation request was made before the work began
- Technical issues on our side prevented delivery or performance
All refund requests must be submitted in writing within 7 days of purchase.
3. No Refunds for Change of Mind
We do not provide refunds if you simply change your mind, decide not to use the service, or fail to provide required inputs on time.
4. Cancellation Policy
You may cancel a project or service before the work has started. In such cases, you may be eligible for a partial refund, depending on any resources or time already invested.
5. Custom Projects
For custom or long-term marketing projects, payment is typically collected in phases. Refunds for completed phases will not be issued. Future phases may be canceled with written notice, and refunds (if any) will be considered based on unbilled work.
6. How to Request a Refund
To request a refund, please Contact us with the following details:
- Your full name
- Contact information
- Service purchased
- Reason for the refund request
- Supporting documents or evidence (if applicable)
We will respond within 3–5 business days to review and resolve your request.
7. Processing Time
If a refund is approved, it will be processed to your original payment method within 7–10 business days.
8. Contact Us
For refund-related questions, please contact us: https://theprintprint.com/contact-us/